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Archives: FAQs

What if I’m undocumented?

All of the clinics that 504HealthNet work with are fully available to documented or undocumented immigrants. These clinics are safe, protected places where ICE is never allowed. If you don’t have an ID, that’s OK! If you have any doubts or questions about what you might need to bring to your appointment, ask via phone … Continued

Why should I go to the doctor?

Developing a relationship with a doctor by scheduling a yearly check-up will help keep your body and mind at ease. As your doctor gets to know your health and what is normal for you, it makes it a lot easier and less expensive if you do get sick. For example, if you get regular sinus … Continued

How often should I see a doctor even if I’m healthy?

It’s easy to wait for something to be wrong to take care of it, but yearly visits to your local clinic can help you identify problems before they become bigger (more expensive) issues. Primary Care – Once per year, this is where you go for regular check-ups and the doctor that you will have a … Continued

What should I say when I call to make an appointment?

I am a first time patient. When is your next available appointment? I don’t have insurance. What do I need to bring to use the sliding scale? (if applicable) What else do I need to bring? Should I arrive early? For more information on how to be prepared for your appointment, read here.

Who can help?

Our Community Health Workers. What does a Community Health Worker do? They can explain the health care system to you, connect you with health insurance experts, and even schedule your first appointment for you. We understand the hours that you work might make it harder to call a health center at regular hours, so they … Continued

What is behavioral health?

Behavioral health includes therapy, psychiatry, and substance use treatment. We think that behavioral health is just as important as physical health. A majority of the clinics that we work with offer behavioral health services.

504HealthNet Office Hours are 9AM-5PM, Monday-Friday.

If this is an emergency, please call 911.